BetBonanza is designed for fun, fair and controlled entertainment. Most customers enjoy sports betting and casino games as a leisure activity, but for some people gambling can become a problem. This Responsible Gaming page explains how to stay in control, what tools are available, and where to find professional help in Nigeria and online.
Our commitment to safe betting
BetBonanza promotes responsible gaming across all products – sports, virtuals and casino. We encourage you to bet only what you can afford, use limits, and treat gambling as entertainment, not a way to make regular income. We support regulators in Nigeria and follow applicable rules around player protection, anti-money laundering and underage access.
Simple rules to keep betting fun
- Only bet with money you can afford to lose – never use rent, school fees or essential funds.
- Set a budget for your betting or casino play and stick to it.
- Decide how much time you want to spend and take regular breaks.
- Do not chase losses – accept them as part of betting and walk away.
- Avoid betting or playing casino games when you are tired, stressed, angry or under the influence of alcohol or drugs.
- Balance gambling with other hobbies, family time and rest.
Tools you can use on BetBonanza
To help you stay in control, BetBonanza can provide a range of safer gambling tools. Availability may vary by product and channel, but you can always contact Customer Support if you need help using any of the options below:
- Deposit and spend limits: Set daily, weekly or monthly limits for how much you can deposit or stake.
- Cooling-off periods: Take a short break from betting or casino play if you feel you need to pause.
- Self-exclusion: Request longer exclusion from your account if you feel your gambling is out of control.
- Account history: Review your betting and casino history to see how much time and money you are using.
If you cannot find these options in your account, please reach out to Live Chat or email support so the team can guide you.
Protecting minors and vulnerable people
BetBonanza services are strictly for adults aged 18+ in Nigeria. It is illegal for under-18s to open an account or place bets. You must not share your login details with anyone, and you should keep devices and payment methods secure. If you share a device with minors, consider using parental control software and restricting access to gambling content.
Warning signs of problem gambling
You or someone close to you may be developing a gambling problem if you notice several of these signs:
- Betting more money or more often than you planned.
- Chasing losses and increasing stakes to “win it back”.
- Hiding betting or casino activity from family and friends.
- Borrowing money, selling items or missing bills to fund gambling.
- Feeling guilty, anxious, depressed or unable to sleep because of gambling.
- Using gambling to escape problems at work, home or school.
If these signs feel familiar, we strongly recommend taking a break and contacting a professional support service.
Where to get help in Nigeria
If you are worried about your gambling, or about someone close to you, you do not have to deal with it alone. The following organisations offer information, counselling and support:
- Gamble Alert (Nigeria): Independent non-profit focused on gambling harm prevention and treatment. Website: gamblealert.org 24/7 helpline: +234 705 889 0073, +234 705 889 0074
- Find a Helpline – Gambling in Nigeria: Directory listing helplines and support services active in Nigeria. Website: findahelpline.com/countries/ng/topics/gambling
- Gambling Therapy (global online support): Free online support service with live chat, forums and self-help tools for anyone affected by problem gambling. Website: gamblingtherapy.org
- GamCare – International Support Links: UK-based charity with resources, self-help materials and a page with international support contacts that may be useful even if you live in Nigeria. Website: gamcare.org.uk – International support contacts
If you need an immediate break
If you feel that your gambling is no longer under control:
- Log out from your BetBonanza account and do not log in again during your planned break.
- Contact BetBonanza support and request a cooling-off period or self-exclusion.
- Reach out to one of the support organisations listed above for confidential advice.
- Speak to a trusted friend, family member or health professional about what you are experiencing.
Problem gambling is treatable, and many people have successfully regained control of their finances and their lives with the right help.
Contacting BetBonanza about responsible gaming
If you have questions about these Responsible Gaming guidelines, need help applying limits, or want to request self-exclusion, please contact BetBonanza Customer Support via Live Chat or email. Our team will handle your request as quickly and sensitively as possible.
18+ only. Please bet responsibly.